Return & Refund Policy

At ZEBZAR, your satisfaction is important to us. Every order is carefully inspected before it is packed and shipped. If you receive a damaged, defective, or incorrect item, we're here to help.

Return Eligibility

You may request a return if:

• You received a damaged or defective product.
• You received the wrong item.
• The product arrived in an unsatisfactory condition.

To be eligible for a return, please contact us within 48 hours of receiving your order.

The item must:

• Be unused and unworn.
• Be returned in its original packaging.
• Include proof of purchase or your order number.
• Be accompanied by clear photos or a short video showing the issue.

Refunds

Once we receive and review your request, we'll notify you of the outcome.

If your refund is approved, it will be processed to your original payment method or another mutually agreed method, depending on how your order was paid.

Please note that shipping charges are non-refundable unless the issue was caused by our error.

Exchanges

If you receive an incorrect or damaged item, we'll gladly arrange a replacement, subject to product availability.

Items Not Eligible for Return

We cannot accept returns for products that:

• Have been used or worn.
• Are not in their original condition or packaging.
• Are damaged due to misuse or improper handling after delivery.